Frequently Asked Questions

What is fraud?

Wrongful or criminal deception intended to result in financial or personal gain. Fraud is when criminals gain unauthorised control of your bank account or card. By doing this, they can also create new accounts in your name through identity theft.

Examples of fraud include:

  • Account takeover
  • Identity theft
  • Unauthorised account or card transactions

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What is fraud?

What is cybercrime?

Cybercrime is any criminal act carried out via computers, smartphones or the internet.

Examples of cybercrime include:

  • Phishing
  • Account hacking
  • Internet fraud e.g. 419 scams
  • Ransomware

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What is cybercrime?

What is a scam?

A scam is when you are tricked into making a payment or sharing details with a criminal.

Scammers are known to impersonate banks, retailers or officials by using emails, phone calls and texts that appear genuine. They also may use cash as bait to try and defraud you.

Examples of Scam

  • Lottery Scam

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What is a scam?