What is Apple Pay?
Apple Pay is a mobile payment method that lets you spend money in-store, online and in apps using your iPhone. This means that you no longer need your credit or debit card with you to make purchases – all you need is your iPhone.
How do I set up Apple Pay with Nomo?
To set up Apple Pay with Nomo, you first need to add your Nomo card to Apple Wallet on your iPhone.
Here’s how to do this from the Nomo app:
Alternatively, you can add your Nomo card in the Apple Wallet app:
You will then be able to make Apple Pay payments with your Nomo debit card on your iPhone and Apple Watch if it is connected to your iPhone.
You can start spending using Apple Pay straight away.
Is Apple Pay secure?
Apple Pay is more secure than using a physical credit or debit card because you need to use biometric verification (Face ID or Touch ID) to make a payment via your iPhone. This means that only you can authorise a transaction.
When you use Apple Pay, your card number and identity aren't shared with the merchant, and your actual card numbers aren’t stored either on your device or on Apple servers. When you shop online, the only shared details are those that will allow the merchant to complete the order, such as your name, email address, and billing and shipping addresses.
In addition, Apple doesn’t store transaction information that can be linked back to you.
Does it cost extra to use Apple Pay?
There are no extra fees to use Apple Pay.
Can I use my Apple Watch for payments with Nomo?
You can make payments from your Nomo account via Apple Pay using your Apple Watch.
What are the benefits of Apple Pay?
Apple Pay makes your payments faster, safer and more convenient.
When you’re shopping in-store, you don’t need to take a debit or credit card to make a payment – all you need to do is tap your iPhone or Apple Watch on the contactless card reader.
If you’re shopping online, you no longer need to enter your card details for every purchase because Apple Pay authenticates the transaction using Face ID/Touch ID, using your securely stored card details.
Apple Pay is more secure than regular card transactions because only you can authorise the payment via Touch ID or Face ID, and Apple doesn’t share your card details with the merchant. These precautions keep your money safe from fraudsters.
How to pay with Apple Pay
Apple Pay is a fast, safe and easy way to spend your Nomo balance in shops with your iPhone or Apple Watch.
To pay with Face ID, double-click the side button, glance at your screen, then hold your iPhone near the reader.
For Touch ID, hold your iPhone near the reader with your finger on Touch ID.
On Apple Watch, double-click the side button and hold Apple Watch up to the reader.
Paying in apps and on websites using Apple Pay speeds up the checkout process because you no longer have to create an account or fill out lengthy forms every time you make a purchase.
To pay in apps and on websites in Safari on your iPhone or iPad, select Apple Pay at the checkout and complete the payment using Face ID or Touch ID.
To pay on websites in Safari on your Mac, select Apple Pay and complete the payment using your iPhone or Apple Watch. On MacBook Pro, pay using Touch ID on the Touch Bar.
Where can I use Apple Pay?
You can use Apple Pay wherever you see one of these symbols:
How many cards can be added to Apple Pay?
Twelve unique cards can be added to Apple Pay on all iPhones since iPhone 8 and Apple Watch Series 3. Eight unique cards can be added on all other devices. The same card can be added to unique devices. Passes (e.g., concert tickets) are separate from cards and do not count towards the eight-card limit.
Apple Pay should be supported at the store but it’s not working. Why?
Not all merchant point-of-sale terminals may be set up correctly to accept contactless / Apple Pay. Please ask your merchant about their acceptance. Generally, you should be able to use Apple Pay wherever you see one of these symbols:
Why do I need to wait for the checkmark to pull my device away?
Customers should wait for the checkmark on the device to indicate that the transaction is complete. The checkmark during payment only indicates that the data has been passed from the phone to the terminal, not that the transaction was approved.
Why was my transaction declined?
There can be many reasons why your transaction was declined, including not having sufficient funds in your account, your card transaction being blocked or the merchant not accepting contactless / Apple Pay. Please contact our Customer Success Team who may be able to provide more information.