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Using the Nomo app
Is there a Nomo app for iOS and Android?
The Nomo app is only available on iOS right now but we’re working to bring it to Android devices soon.
Where can I download the Nomo app?
The Nomo app can be download in the App Store on iOS.
Can the Nomo app be downloaded on a tablet?
No. The Nomo app only works on smartphones.
How can I enable / disable my fingerprint / face ID?
In the Nomo app, go to Profile to toggle on or off Face ID. Alternatively you can do this from the settings on your iPhone.
Can I setup Two-Factor Authentication in my account?
Yes. We take security seriously and use Two-Factor Authentication to protect your account from fraud.
Can I access my Nomo account on more than one device?
No. You can only sign into your Nomo account from one device.
How do I activate push notifications so I receive updates about my transactions, and latest products and services that Nomo offers?
When you open your account you’ll be asked if you want to receive notifications from us. You can turn off notifications in the Profile area of the Nomo app.
Can I receive updates about my transactions and marketing communications by email, SMS or other channels?
We’re only using push notifications and emails to contact you right now. So that you don’t miss out, we recommend you activate both.
How can I report a bug in the Nomo app?
In the Nomo app, go to Profile, and then send us the details of the issues you’re experiencing.