Contact Us
Last published - 9 Nov 2026
You’ll quickly find answers to most questions by searching our help articles on our website.
In-App Chat
The best way to contact our Customer Services team is via the feature in the Nomo App. Our in-app chat is available 24/7 and can assist you in English or Arabic.
Simply open the Nomo App, log in, select Contact Us, and then choose Live Chat. You will be connected to a member of our Customer Services team who will be happy to assist you.
By Email
For enquiries that do not require immediate assistance, you can email us at support@nomobank.com.
Nomo by Bank of London and The Middle East plc (“BLME”) is a trading name of BLME. BLME is registered in England and Wales (no. 05897786), authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. BLME’s Financial Services Register number is 464292 and registered office is at 20 Churchill Place, Canary Wharf, London E14 5HJ.
We will collect and process information about you that may be subject to data protection laws. For more information about how we use and disclose your personal data, how we protect your information, our legal basis to use your information, your rights and who you can contact, please see our privacy notice.
Bank of London and The Middle East plc DIFC Branch is regulated by the Dubai Financial Services Authority (“DFSA”) as a Category 4 Authorised Firm. The registered office is Office 2904, Level 29, Al Fattan Currency House, Dubai International Financial Centre, Dubai, UAE, PO Box 506557 is DFSA Firm Reference Number F0003552.