What countries can I open a Nomo account in?
At the moment, you must be a resident of Kuwait or the UK. This means you can be a national of another country but you must be resident in the countries listed previously. We are working on expanding the list of eligible countries in the future and will provide updates accordingly.
How can I open a Nomo account?
You can open an account in the Nomo app. You’ll find the app in the App Store on iOS.
What are the documents needed to open an account?
You will need a valid passport and your Civil ID if you live in Kuwait, or a certified proof of address if you’re a resident of the UK.
How can I certify a document if I am required to?
If you are required to submit a certified document in order to complete your Nomo application, you will need to do the following:
Why do you need my ID documents and a video of myself?
To verify your identity and to protect you from fraud, we require official government identification and a video of yourself so we know it’s you and that your documents belong to you. This data will be held securely and in accordance with our Privacy Notice.
I was trying to open an account but the process was not successful. Why is that?
Sometimes we’re required to do additional checks or to block accounts as part of our legal and regulatory obligations. Guidance on this can be found in the Nomo app. Please contact us if you need additional help.
In what currency can I open an account?
You will have access to accounts that can transact in GBP (£) and USD ($).
Can I open an account for my child?
No. At the moment, accounts are only available for adults 18 and over.
Can I open a joint account?
No. We don’t currently offer joint accounts.
I have enrolled on the Early Access List. What happens next?
We use the Early Access List to gradually onboard customers. We will start onboarding customers on a recurring basis in the order that they join the Early Access List.
How can I refer friends to join the Early Access List?