What should I do if I forget my Nomo passcode and can't log in?
If you have forgotten your Nomo passcode and are having trouble logging in, follow these steps to reset your 6-digit passcode:
You will then be able to sign into the app using your new passcode.
Where can I find my bank account details?
To find out the details for one of your accounts, sign into the Nomo app, select the account and then Add Money. Please note, details are different for your GBP (£) and USD ($) accounts.
What documents can I find in the ‘managing my account’ section on the app?
You can find your account statements, our Terms & Conditions, and our Privacy Notice in the Profile area of the app.
Where can I find my IBAN or account number within the app / website?
To find out the IBAN for one of your accounts, sign into the Nomo app, select the account and then Add Money.
Can I link more than one phone number to the same account?
No. You can’t link more than one telephone number to your account.