How can we help you today?
Contacting Nomo
You can reach out to our support team through the Contact us page Nomo Bank | Contact Us
If you would like to raise a complaint, please email us at complaints@nomobank.com with details of your complaint. Our Complaints Team will review your concerns and will be in touch with you.
Our in-app chat service is available 24 hours a day, 7 days a week.
Our Customer Services team is available to help you in either English or Arabic.
To start a chat:
- Log in to your Nomo mobile banking app
- Go to ‘Profile’
- Select ‘Contact Us’
- Start a chat with one of our customer service agents
by
subsidiary of
Nomo by Bank of London and The Middle East plc (“BLME”) is a trading name of BLME. BLME is registered in England and Wales (no. 05897786), authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. BLME’s Financial Services Register number is 464292 and registered office is at 20 Churchill Place, Canary Wharf, London E14 5HJ.
We will collect and process information about you that may be subject to data protection laws. For more information about how we use and disclose your personal data, how we protect your information, our legal basis to use your information, your rights and who you can contact, please see our privacy notice.
Bank of London and The Middle East plc DIFC Branch is regulated by the Dubai Financial Services Authority (“DFSA”) as a Category 4 Authorised Firm. The registered office is Office 2904, Level 29, Al Fattan Currency House, Dubai International Financial Centre, Dubai, UAE, PO Box 506557 is DFSA Firm Reference Number F0003552.
