How can I file a complaint?
To speak to one of our team, give us a call on +44 (0) 20 3991 0400
Our Customer Success teams are available to assist you during the following hours:
London office (UK time)
Monday – Friday: 6am to 6pm
Saturday - Sunday: 6am to 2pm
Dubai office (GMT +4, BST +3)
Sunday – Thursday: 10am – 6pm
Alternatively, you can email us at any time on firstname.lastname@example.org.
In your email, please provide your name and address, a description of your issue, and the best way to contact you so we can follow up with a solution.
We will then do our very best to support you as soon as possible!